If a package does not arrive, or it arrives damaged, please contact us within fourteen days from confirmation of dispatch.

Items can be gift wrapped on request, please let us know in the check out notes. Each piece comes with a complimentary silver polishing cloth, an information card about the stone and a carry bag. PackagingĪll pieces are packed securely in our Made in Earth gift boxes. Once your order has been shipped, you will be notified with a tracking number. You will receive an email confirming your order. If you would prefer to collect your purchase direct from our Gallery please contact us before processing your order to ensure we have it in-store and ready for you to collect. We make all efforts to get your package delivered as soon as possible however for items that are needed urgently, please contact us to arrange a possible early arrival.

Strictly no refunds on AfterPay, however you can receive a gift card.

If the item is returned outside of the timeframe stated above.

If the piece is earrings, due to sanitary reasons we cannot accept returns however please contact us directly to discuss further.

A piece is not returned in its original condition: has been worn, scratched, damaged caused by wear and tear.

Made In Earth will not accept any pieces when:

To organise a return, please email our team Please allow 3 days for your return to be processed once received. If you change your mind about your piece Made In Earth will happily offer a gift card to the full amount including shipping cost, or refund less shipping costs, within the first 14 days of receiving your piece. Please allow for up to 3 weeks to re-size your orders. Standard shipping rate for the US is $10 Shipping TimesĪll orders are dispatched within 48H from our Del Mar gallery. We offer Free Express Shipping on all US orders over $100 - use code: FREESHIP

Raw rose quartz ring